All sales are final. Once a subscription has been paid or an event reservation is made, it cannot be refunded under any circumstances. In terms of cancellations for events outside of the monthly subscription - if the request up to 72 hours of the event start date, a voucher can be issued.
Subscriptions and coffee meetups:
Subscriptions for coffee meetups are for the intended use of the account holder only. They cannot be transferred.
Coffee meetup rules:
As members are intentionally matched for a curated and intimate setting, bringing along guests (either members or non-members) are not permitted.
Cancellations:
If you must cancel a coffee meetup, we recommend that you try to find a new day and time with your group if it is at least 72 hours in advance. If it is less than 72 hours in advance and you must cancel, please let us know by sending us an email at: Hello@pinkpoodlesociety.com
And we will try our best to find you a new group for the month (however it cannot be guaranteed).
Under no circumstances can a subscription be refunded.
No shows:
Not showing up to a meetup is strongly discouraged at Pink Poodle Society and can negatively impact members' experience. However, we understand that unexpected situations can arise. To ensure the best experience for all our members, no-shows without adequate notice will result in the following penalties: 1st instance: a yellow flag on the platform; 2nd instance: a red flag, which will restrict access to Pink Poodle Society services.
Thank you for your understanding, as this policy helps us provide a seamless experience for everyone.
Pink Poodle Society events excluding meetups:
Events outside of the Pink Poodle Society subscription including additional coffee meetups other than the included once per month are made available for purchase to members only, through our social media outlets, emails and newsletters. Each event is priced individually, the cost of the event and what it includes will be specifically stated at the time of event announcement via email.
Transfer Option-for additional events only:
Event reservations can be transferred (only once) to another available date only if the request is made at least 72 hours before the scheduled event. Requests for transfers made less than 72 hours of the scheduled date will not be accommodated. Please note that once an event reservation has been transferred before, regardless of the timing, it cannot be transferred again, and no exceptions can be made to this policy.
No Exceptions:
We understand that unforeseen circumstances, including illness or inclement weather, can arise. However, we strictly adhere to our 72-hour refund and transfer policy without exceptions. This policy allows us to maintain the quality and consistency of our experience for all our users.
Non-Transferability & No-Reselling:
All tickets purchased are non-transferable and may only be used by the original purchaser. Reselling of your ticket (reservation) is not allowed.
Tickets cannot be resold, transferred, or given away for any purpose without explicit permission from Pink Poodle Society.
Liability for Incidents:
Pink Poodle Society is not responsible for any incidents that occur during the experience, including but not limited to theft, offensive behavior from guests, or any other disturbances. Guests are advised to take necessary precautions to safeguard their belongings and well-being.
Food Allergy Disclaimer:
Pink Poodle Society is not responsible for any allergic reactions caused by the food and beverages served. Guests with food allergies or dietary restrictions are strongly encouraged to inform our staff and location staff of their specific needs prior to consumption.
Disclaimer:
Pink Poodle Society is not responsible for what happens during a meeting through our Service or in any other way outside the use of the platform.
You are responsible for continuing any activity that results from a meeting through our Service. You do this at your own risk and responsibility.
No Show Policy for events only:
We understand that unexpected situations can arise. To ensure the best experience for all our members, we kindly ask that you notify us in advance if you’re unable to attend an event—including last-minute cancellations. No-shows without adequate notice will result in the following penalties: 1st instance: a yellow flag on the platform; 2nd instance: a red flag, which will restrict access to Pink Poodle Society services.
Thank you for your understanding, as this policy helps us provide a seamless experience for everyone.
Our policy:
Please note that this policy is valid for all our services and products.
Running later than 15 minutes for an event? If you are more than 15 minutes late, please contact the restaurant directly. We may not be able to guarantee your seat for the table if the delay exceeds 15 minutes.
Please feel free to reach out to us if you have any questions or need assistance.
hello@pinkpoodlesociety.com
